Access East Point5.17.0 - App Store

Access East Point provides quick, easy and convenient access to the City of East Point on the go. Users have the ability to report non-emergency issues, including potholes, graffiti, damaged street signs and code violations utilizing SeeClickFix technology. The app also includes a track resolution feature as well. Stay tuned for more new features.

Version History - Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes 5.17.0 07/17/2024 - Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes 5.15.0 08/22/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.13.0 04/26/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.9.7 08/28/2022 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.8.5 04/01/2021 We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests 5.8.4 12/05/2020 We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions 5.7.0 07/28/2020 • Fixes crash after commenting in iOS 13.4 5.6.9 05/13/2020 • Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks.
• We upgraded to iOS 13 for related improvements in functionality and performance 5.6.8 04/24/2020 Request Card

• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card

Request Detail

• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance 5.6.4 11/22/2019 Request Card

• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card

Request Detail

• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance 5.6.2 09/25/2019 Communication is critical so we've improved commenting on requests with a new design and better image loading and status changes

We've also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 07/19/2019 Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors. 5.1.11 01/02/2019 Update for new mobile button alert 4.7.0 06/20/2016 4.6.10.3 03/17/2016